The Role of Narrative in Innovation
One insight presented in Scott Berkun’s The myths of innovation that got me thinking was how the concept of innovation has been influenced by history-making – basically the most “romantic” ideas win out in history. We tend to think of innovation as singular, defined “Eureka!” moments or major breakthroughs. As Berkun points out: “History can’t give attention to what’s been lost, hidden, or deliberately buried; it is mostly a telling of success, not the partial failures that enabled success.” (23) More than anything, history-making is about narrative building, it is how we make sense of the past and make meaning of it as well by memorializing it in short vignettes. While Berkun’s point is that this make or break view of innovation may blind us against making continual connections between smaller, often unrelated, breakthroughs, (which I think is an extremely valid point) I also wonder what role this narrative building plays in the innovation process. Berkun also points out in the book when talking about the evolution of technology, certain technologies or innovations (in his example automobiles) succeeded not because they were the best solution for the day but because of a complex web of circumstances that included economic, environmental and cultural factors. The intriguing implication that other, perhaps better solutions could have prevailed leads one to wonder how advertising, marketing, aligning ideas along cultural values or in other words, narrative building played into the fruition of certain innovations. I guess what I am trying to say is that the idea matters, but selling that idea is often just as important. People often must be convinced of the value of an idea before adopting it.
To continue with the automobile example and better explain what I mean, I want to offer up this Foreign Policy magazine article by Amy Jaffe, the associate director of the Rice University Energy program and fellow at the James A. Baker III Institute for Public Policy. Part of a series called “21 Solutions to Save the World”, Jaffe argued that in order for the U.S. to become truly energy independent, the American car-buying public must convert to electric-powered vehicles. This article represents her expert opinion of the “best” solution to solving America’s energy crisis but is slight in its policy and intellectual implications. However, considering the likelihood of such a conversion reveals the very political process of innovating. I once had the pleasure of sitting in on a brown bag session with Dr. Jaffe were she addressed this very article. Can this technology be harnessed? Definitely, she said, but only when it becomes a priority to automobile makers, the government and the consuming public. Who will/or can drive this innovation? It’s complicated, she replied, as there is a very interconnected relationship between government, business and the public. It can be driven by public need, the government can offer attractive subsidies to the car manufacturers and advocate the construction of the necessary infrastructure or car manufacturers can compete with one another to take advantage of what they see as a promising market niche. Whatever force or combination of forces drives this change, people must first be convinced of the worthiness of such a conversion.